Shipping policy
Shipping Policy
Effective Date: 9/5/2025
Processing Time
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All orders are handmade and packaged with care. Please allow 3–5 business days for processing before your order ships.
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During busy seasons, sales, or holidays, processing times may be slightly longer.
Shipping Methods & Delivery
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We primarily ship through USPS (First-Class Mail, Priority Mail, or Priority Express depending on the order).
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Delivery times typically range from 2–7 business days after your package has shipped. Please note that carrier delays are outside of our control.
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Once your order has shipped, you’ll receive a tracking number via email.
Shipping Rates
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Shipping costs are calculated at checkout based on weight, size, and destination.
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Occasionally, we may offer free shipping promotions — details will be announced on our website or social channels.
Order Accuracy
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Please double-check your shipping address before completing your order. Anita Herbs is not responsible for packages sent to incorrect addresses provided at checkout.
Lost, Stolen, or Damaged Packages
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Once an order leaves our hands and is in the possession of USPS or another carrier, we are not responsible for delays, lost, or stolen packages.
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If your package arrives damaged, please contact us within 3 days of delivery with photos of the packaging and items. We will work with you to make it right.
International Shipping
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At this time, we do not ship internationally. If international shipping ever becomes available, customers are responsible for any customs fees, duties, or taxes that may apply.
Contact Us
If you have questions about your order or shipping, please reach out to us at:
📧 anitaherbshop@gmail.com